NameCheap.com is one of the largest hosting providers and domain name registrars. This company provides really high-quality services, and we would not publish a post that negatively affects the reputation of this service. If not for one problem. We are under the impression that NameCheap.com is covering for Freewallet scammers.

Back in August 2023, I sent an abuse to the domain Freewallet org. This domain name was registered by NameCheap. I provided the company with all the evidence that Freewallet is engaged in illegal account blocking and asset theft. Namecheap support left this complaint without consideration. In November-December 2023, other users repeatedly filed similar complaints, but the company also did not satisfy these tickets.

I ended up making a public post on the NameCheap Reddit page. In my review, I asked to reconsider the issue of blocking the Freewallet scammers domain. The post was written in a respectful tone; we emphasize once again that we had no complaints about NameCheap itself. The only thing we need is to block the domain of the site that steals millions from customers! But NameCheap support not only provided the meaningless answer “email the abuse.” But he also deleted the post.

In response, I had to publish another post, which contains links to facts of deception of clients by Freewallet. It seemed that now the administration would react and block the scammers’ site. But instead, the post was immediately deleted. It appears that NameCheap is simply providing cover for criminals. And this is a huge minus for the reputation of such a reputable company.

We had to add a negative review to NameCheap. And this looks very strange, because the few complaints addressed to this registrar are usually published by those clients whose accounts were blocked for illegal actions. That is, in general, the company ensures that services are not provided to fraudsters and criminals. But for some reason, in our situation, we encountered requests being completely ignored. We urge the Namecheap administration not to spoil the reputation of the service and not to help Freewallet scammers!